E-commerce Fulfillment
Same-day pick, pack and ship for Shopify, WooCommerce and subscription orders — every pick scan-verified.
- Same-day shipping, 4 PM ET cutoff
- Branded packaging & inserts
- Shopify, WooCommerce & Recharge
What’s included
Turn returns back into revenue, not clutter.
A clear, consistent returns process protects your margins and gives you the data to cut return rates over time.
Return receiving
Returned parcels are scanned in on arrival and matched to the original order or RMA.
Inspection & grading
Each item is checked and graded — new, open box, damaged or unsellable — against your rules.
Photo documentation
Condition photos attached to every return, to settle disputes and spot product issues early.
Restock to sellable
Good units are repackaged if needed and put back into available stock within the day.
Dispositions
Damaged or unsellable items are set aside for refurbishing, liquidation, return-to-vendor or disposal — your call.
Returns reporting
See return reasons and condition trends, so you can fix the products and listings behind them.
How it works
A returns flow you never have to chase.
- STEP 01
Receive & match
Returns are scanned in and matched to the order or RMA.
- STEP 02
Inspect & grade
Each item is graded against your criteria.
- STEP 03
Photo-log
Condition photos are attached to the return record.
- STEP 04
Restock or dispose
Sellable units go back on sale; the rest follow your rules.
Why Packnix
Faster restocks. Fewer write-offs.
Every day a sellable return sits unprocessed is a day it can’t earn. We keep the returns shelf empty.
- Sellable units back in inventory within the day
- Photo evidence for every processed return
- Your grading rules, applied consistently
- Return reasons tracked so you can reduce them
Same dayreceiving & scan-in
99.9%pick accuracy
4 PM ETsame-day ship cutoff
24/7live inventory in PackySnappy
FAQ
Returns processing questions, answered.
Still have questions?
Talk to a real person — call, text or WhatsApp us and we’ll answer within two hours on weekdays.
How quickly are returns restocked?
Sellable returns go back into available inventory within the day they’re processed, so they can sell again sooner.
Can I set my own rules for what’s sellable?
Yes. We follow your grading criteria — for example, unopened only, or open box allowed — and handle each category the way you specify.
Will I get photos of returned items?
Yes. Each processed return is photo-logged so you can see its condition, which helps with customer disputes and quality issues.
What happens to items that can’t be resold?
We set them aside and follow your instructions: refurbish, return to vendor, liquidate or dispose.
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